Privacy Policy
Effective Date: February 3, 2024
Welcome to www.boofootel.com (hereby referred to as “Website”).
This Privacy Policy describes how Boofootel Pvt. Ltd. (collectively, “Boofootel,” “we,” “us,” and/or “our”) collect, use, disclose, and otherwise process information about our users ("you").
Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time.
Please read this Privacy Policy carefully before accessing or using our Website. By accessing, browsing, or using any part of our Website, you consent to the collection, use, storage, transfer, disclosure of such information for the purposes as disclosed in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website.
We may change this Privacy Policy from time to time with or without prior notice. Your continued engagement with the Website will imply your acceptance of such updates to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
The Privacy Policy is part of the Terms and Conditions that govern the Website and is binding on all our Website’s users.
How we collect your information
We collect your personal information through your use of our Website, retailer websites, events, or when you interact with us on social media. When you visit our Website, information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons are also collected.
Information you provide us
We collect personal identifiable information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, place an order, subscribe to the newsletter, fill out a form, ask to receive emails or text messages, contact customer service, submit comments or reviews, participate in an offer or promotion, respond to surveys or quizzes, and in connection with other activities, services, features or resources we make available on our Website, or interact with us on social media.
The types of personal information we may collect directly from you include:
Contact information such as your name, email address, postal address, and phone number.
Account information such as your username and password.
Shipping and Billing information such as delivery address and billing address.
Other information you may choose to provide, such as your age or date of birth, gender, product preferences, skin type, skin conditions, product reviews, comments to articles, responses to surveys or quizzes, and the content of communications with our customer support team, and information and content provided on social media.
The Website does not collect or store Credit Card or Debit Card or banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.
The Website is hosted with third party data hosting providers. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas. The company being used by the Website is PCI compliant. However, Boofootel is not liable for any data theft or breach of security at the data centers hosting the website and holding consumer data.
You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website related activities.
Information we collect automatically
We automatically collect and store certain types of information whenever you interact with us. We may collect information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. This information may include, but is not limited to your IP address, browser type, device information, operating system, etc.
Use of Cookies
We may track your preferences and activities on our Website using cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience, determine what features of our websites are most popular, count website visits, etc.
By using our Website, you are agreeing to our use of cookies. If you reject our cookies or opt-out of the use of cookies, you may still use this Website, but you may be limited in the use of some of its features.
How we use your information
We may collect and use your personal information for the following purposes:
- Create and manage your online account
- Fulfill product purchases and transactions
- Communicate with you about your account and activities on the Website
- Send you cart reminders, back in stock information, editorial content, or shipping information
- Send order updates and offers through e-mail, text messages, telephone calls and social media channels
- Learn more about your shopping preferences
- Personalize the content and information that we send or display to you
- Sign up for our newsletter, respond to a survey or marketing communication
- Ask for ratings and reviews of the products
- Offer contests, promotions, surveys, or other Website features
- Respond to your requests, inquiries, comments, and suggestions
- Send you promotional materials or other communications if you so elect
- Tailor ads displayed on the Website and elsewhere
- Target ads to you on third-party platforms and websites
- Monitor and analyze trends, usage and activities on our Website
- Conduct internal research and development
- Comply with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions
- Investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of the Website or as otherwise required by law.
Information we Share
We do not sell, trade, or rent your personal identifiable information to others. However, we will share your information with our business partners, affiliates and third parties in certain situations such as:
For providing services to you
We may share your personal information with third party vendors who help us provide our services to you, such as web store management companies, order processing companies, payment gateway providers, courier companies, data analysis firms, email providers, companies that provide us with marketing and advertising services, and other such third parties.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
Targeted Advertising and Analytics
We engage others to provide analytics services, serve advertisements, and perform related services. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website including your IP address, device ID, web browser, mobile network information, pages viewed, links clicked, search queries, conversion information, order history, etc. This information is used to analyze and track data, deliver advertising targeted to your interests, and better understand your activity.
In addition, third party platforms, including platforms operated by social networks may also be used to show you interest-based ads. Your email address, telephone number or other information may be converted into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms. These platforms may have their own privacy policies, which we suggest you review.
For transfer of business
Should we plan to merge/sell our business to another business entity, we may transfer or disclose your personal information to that business entity who may collect, use or disclose such information for the purposes of evaluating the proposed transaction or for operating and managing the affairs of the acquired business or for other purposes identified in this Policy.
To comply with the Law
We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request.
How your information is protected
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website. However, no security system is perfect, and we cannot guarantee that information about you will remain secure in all circumstances, including the security of your data during transmission or the security of data on your device. There is always a risk that a third party might unlawfully access your personal information. We shall not be liable to you for any loss, damage (whether direct, indirect, consequential, or incidental) or harm caused to you due to the unauthorized access or misuse of the personal information by any third party.
Children
Our Website is not designed for children under the age of eighteen (18) and we do not knowingly collect personal information from anyone under the age of 18. If you are under 18 years of age, please do not provide us with your personal information. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.
Your Rights and Choices
You can opt-out of receiving promotional and marketing communications from us, after setting up an account. If you wish to delete your contact information from all Boofootel’s lists and newsletters, you can email us at support@boofootel.com
Contact us
If you have any questions about this Privacy Policy, the practices of this Website, or believe that a violation of this policy may have occurred, please contact us at support@boofootel.com